Terms of Service

Welcome to Bonsai™! These Terms of Service govern your use of our website and the purchase of products from our store. By accessing or using our services, you agree to be bound by these terms.

1. Use of Website

By accessing the Bonsai™ website, you confirm that you are at least the age of majority in your jurisdiction. You agree not to misuse our services or use them for any illegal or unauthorized purpose.

2. Product Information

We strive to display accurate product descriptions, prices, and availability. However, we do not guarantee that all information is error-free. We reserve the right to correct errors, change or update information at any time without prior notice.

3. Orders & Payments

By placing an order, you agree to provide accurate and complete information. We accept major credit cards, PayPal, and other secure payment methods. All transactions are encrypted for your protection.

4. Shipping & Delivery

Shipping times and costs vary by location. Once your order is shipped, we will send you a tracking number. We are not responsible for delays caused by third-party couriers or customs clearance.

5. Returns & Refunds

We accept returns of eligible items within 14 days of delivery. Returned items must be unused and in original packaging. Shipping costs for returns are the customer’s responsibility unless the return is due to our error.

6. Intellectual Property

All content on our website, including images, logos, designs, and text, is the property of Bonsai™ and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.

7. Limitation of Liability

Bonsai™ shall not be held liable for any direct, indirect, or incidental damages arising from the use of our services or products. Our total liability is limited to the amount paid by you for the products purchased.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site constitutes acceptance of those changes.

9. Contact Information

If you have any questions regarding these Terms, please contact us at:
Email: support@bonsai-agent.com
Phone: +1 646 406 6829

Bonsai™ Company Information


Brand: Bonsai™ (Owned by PVC-PHONGVU)

U.S. Address: 1234 Mission Street, Suite 200, San Francisco, CA 94103, United States

Vietnam Office: Lot F02, Street No.1, Duc Thuan Industrial Cluster, Tram Lac Hamlet, My Hanh Bac Commune, Duc Hoa District, Long An Province, Vietnam

Phone: +1 646 406 6829

Email: support@bonsai-agent.com

Website: www.bonsai-agent.com