Privacy Policy

At Bonsai™, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following types of personal data:

• Name and contact information (email, phone number)
• Shipping and billing address
• Payment details (processed securely through third-party providers)
• Order history and preferences
• Browsing activity and device information (cookies, IP address, browser type)

2. How We Use Your Information

Your data helps us:

• Fulfill and manage your orders
• Communicate updates, promotions, and order confirmations
• Improve our website and services based on user behavior
• Ensure secure payment processing and fraud prevention
• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell or rent your personal data. We may share information with trusted third-party partners to help us operate our business (e.g., payment processors, logistics providers, analytics services) under strict confidentiality agreements.

4. Cookies and Tracking

We use cookies to enhance your experience, such as remembering your preferences and tracking website usage statistics. You may disable cookies in your browser settings, but this may affect certain website functionalities.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, or as required by law. You may request the deletion of your data by contacting us directly.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. You can also opt-out of receiving marketing emails by clicking the unsubscribe link in our messages or by contacting us directly.

7. Third-Party Services

Our website may contain links to third-party platforms (e.g., social media or payment gateways). These services operate independently, and we encourage you to review their privacy practices.

8. Policy Updates

We may occasionally update this Privacy Policy. All changes will be posted on this page with an updated effective date. Continued use of our site constitutes acceptance of any revised terms.

9. Contact Us

If you have questions or concerns about your privacy, please reach out to our support team:
Email: support@bonsai-agent.com
Phone: +1 646 406 6829

Your privacy matters. Thank you for trusting Bonsai™.